Serving businesses in Stratford upon Avon and the surrounding towns.

Hathaway Cleaning Services has been supporting local businesses since 2001. We focus on professional and commercial office spaces – helping businesses create the right working environment for their customers and their people. Call Carole on 01789 294640 or 07787 344238 – or just click below to fill in our contact form for a free initial consultation to ensure you get what best suits your business.

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It Is All About Your Business!

At Hathaways we get what it means to be a business support service - it is about getting the brief right and then providing a great yet unobtrusive service that lets you get on with what you do best - whilst we do what we do best! It is simply all about your business and what you need from your cleaning service to maintain your office environment - to support your brand and your people.

Making It Work For You

At Hathaways we get what it means to be a business support service – it is about getting the brief right and then providing a great yet unobtrusive service that lets you get on with what you do best – whilst we do what we do best! It is simply all about your business and what you need from your cleaning service to maintain your office environment – to support your brand and your people.

We specialise in professional and commercial business environments. In addition we support some of our clients in their homes as well. We offer daily, regular weekly and one off deep cleans. The word \'Local\' is important to us - we deliberately limit the area we work within and we always recruit teams local to you - so that it is convenient for you and our team members.

Your Local Professional Commercial Cleaning Provider

We specialise in professional and commercial business environments. In addition we support some of our clients in their homes as well. We offer daily, regular weekly and one off deep cleans. The word ‘Local’ is important to us – we deliberately limit the area we work within and we always recruit teams local to you – so that it is convenient for you and our team members.

What Our Customers Say:

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Hathaways Way

We call it \'Hathaways Way\' - to ensure we cover all the bases - with you and when training our team. Our priority is serving you - our customer - you are at the heart of our business - we aim to meet and regularly exceed your expectations. This all begins by ensuring we ask the right questions together to get the scope correct so that the specification we give you is spot on to meet your requirements.

We call it ‘Hathaways Way’ – to ensure we cover all the bases – with you and when training our team. Our priority is serving you – our customer – you are at the heart of our business – we aim to meet and regularly exceed your expectations. This all begins by ensuring we ask the right questions together to get the scope correct so that the specification we give you is spot on to meet your requirements.

What Our Customers Want

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  • Our standard service covers all your immediate needs to have fresh and clean environment – this usually includes dusting, vacuuming, mopping, workstation cleaning, emptying bins, toilet sanitising and kitchen cleaning. We also focus on key customer areas such as Receptions and Meeting Rooms. We agree a daily/ weekly service with you to ensure the office areas are maintained to a high standard for your staff to function.

  • Regular deep cleans can be a core part of our service – especially where hygiene is of utmost importance or an extra service. Hathaway’s can perform chemical and steam cleaning for those areas that require special attention – ensuring your facilities are kept to the best standard possible. We offer one complimentary Blitz clean for our customers each year. In addition we recommend another that may also include window and carpet cleaning – all in a package managed by us for you. 

  • We can also meet one off requests for carpet, window and specialist cleans as required.

    We will competitively source and provide office and bathroom consumables on a regular basis to take the hassle away from your team too.

    We can provide flowers for receptions and meeting rooms.

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  • Hathaways Way contains our tried and trusted approach to cleaning commercial premises. Starting with your needs and our specification – that establishes the foundations for the service we provide. Each customer site has a Hathaway Manual that outlines duties, procedures, training, standards, protocols, feedback reviews and contacts – this is reviewed and if necessary updated quarterly with you.

  • We have written procedures for all our processes and systems including our cleaning process, health and safety, security, equipment, cleaning materials, customer communication, employment and training.

  • You want reassurance that good standards are maintained. We monitor quality regularly based upon our procedures – that you can review on site and adhoc visits by Carole our MD. We also ask our clients to review team performance quality quarterly and this is linked to our employee incentive scheme.

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  • Our recruitment process includes initial telephone interviews, client site visits, cleaning knowledge assessments, references and security checks (if required). We also have a good deal of TUPE experience and can transfer teams for you. All new employees go through a Hathaways Way Induction process and quarterly training updates. We also support those who want to gain cleaning qualifications.

  • We take care of our people and we are proud of our team of diligent, courteous, hard working and resourceful cleaners. Over the years we have built up a dedicated team of employees with whom we are in close contact. Some work on clients and teams and others stay available to cover for holidays and absence. We take care of our people with good training and the right tools to do quality job. We deliberately pay the living not minimum wage and provide holiday pay – this means we have low staff turnover – this is good for us and good for you.

  • We have recently introduced an employee incentive scheme linked to our customer quarterly reviews to acknowledge great work and resourcefulness by our team members.

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  • Like Disney – safety is our no1 objective and we apply our health and safety procedures rigorously. Risk and COSHH assessments are put in place and staff are trained to ensure compliance with the latest legislation. All our cleaning products are accompanied by the relevant COSHH documentation.

  • All our employees sign confidentiality agreements and are trained on potential security issues. We have clearly defined security processes with regard to key holders and alarm systems for our teams who work onsite out of hours. If required CRB or additional client security checks can be undertaken.

  • We encourage employee awareness and practical implementation of good environmental policies as we clean. This covers recycling, the use of aerosols, choices for environmentally friendly products and the use of mops/ cloths that can be washed to reuse them. As part of our initial discussions with our customers we seek to include their preferences with regard to their own policies.

What Matters?

We seek to be competitive and most importantly give you great value for the service we provide. You will know exactly what we provide for the money you spend - our specifications are the foundation document for you to get the right service and our cleaners to deliver it consistently. We make it clear what we do and how often.  We back up what we say with a no quibble 100% guarantee on all our work.

Best Value

We seek to be competitive and most importantly give you great value for the service we provide. You will know exactly what we provide for the money you spend – our specifications are the foundation document for you to get the right service and our cleaners to deliver it consistently. We make it clear what we do and how often. We back up what we say with a no quibble 100% guarantee on all our work.

We build your team and they work for you so that they get to know your needs. Each cleaner is trained on and has responsibility for their area of work plus meeting or hopefully exceeding customer expectations - we assess their work with you on these criteria regularly.

Experienced Teams

We build your team and they work for you so that they get to know your needs. Each cleaner is trained on and has responsibility for their area of work plus meeting or hopefully exceeding customer expectations – we assess their work with you on these criteria regularly.

We do not employ roving teams of cleaners - we prefer a dedicated team of people who live locally near your site. You also have a direct line to Carole our MD as she really wants to maintain a local personal, friendly service for all our customers. She also arranges for cover during holidays and for sickness - so you can remain confident that your service will be delivered as promised.

Local To You

We do not employ roving teams of cleaners – we prefer a dedicated team of people who live locally near your site. You also have a direct line to Carole our MD as she really wants to maintain a local personal, friendly service for all our customers. She also arranges for cover during holidays and for sickness – so you can remain confident that your service will be delivered as promised.

We have built up a solid reputation for producing an efficient high quality service - we have a tried and trusted professional approach to cleaning our customers commercial premises focused on their business needs. It is clearly detailed in our customer manuals and encompasses all of our methodologies outlined in Hathaway\'s Way. We keep things simple and clear in our terms and conditions so you know exactly where you stand and so do we.

Professional Approach

We have built up a solid reputation for producing an efficient high quality service – we have a tried and trusted professional approach to cleaning our customers commercial premises focused on their business needs. It is clearly detailed in our customer manuals and encompasses all of our methodologies outlined in Hathaway’s Way. We keep things simple and clear in our terms and conditions so you know exactly where you stand and so do we.

Reliability means more then just turning up - it means you can rely on us to turn up at a time convenient for you. Consistency is key for our clients - knowing the job will be done as promised - the right time, the right way and by the right team. We take that promise we made to take care of your needs seriously.

Delivering Consistently

Reliability means more then just turning up – it means you can rely on us to turn up at a time convenient for you. Consistency is key for our clients – knowing the job will be done as promised – the right time, the right way and by the right team. We take that promise we made to take care of your needs seriously.

This is about attitude and mindset. We encourage our team to seek to be helpful and communicate well with you - this means any feedback, potential issues or adhoc requests for specific support can be dealt with quickly and easily.

Resourceful Outlook

This is about attitude and mindset. We encourage our team to seek to be helpful and communicate well with you – this means any feedback, potential issues or adhoc requests for specific support can be dealt with quickly and easily.

Whilst we focus on our customers - we also ensure our people are treated well. Unusually for our industry - but very importantly for us - we pay the living wage and provide holiday pay for our employees. We also offer regular training and incentives for the team. We believe in investing in our people because it is the right thing to do and it means our people stay with us.

Values Driven

Whilst we focus on our customers – we also ensure our people are treated well. Unusually for our industry – but very importantly for us – we pay the living wage and provide holiday pay for our employees. We also offer regular training and incentives for the team. We believe in investing in our people because it is the right thing to do and it means our people stay with us.

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Get In Touch

We are based from Stratford and we currently have local teams in Stratford, Alcester, Leamington and Redditch. Our business territory is focused on the major Warwickshire towns shown on the map – we want to ensure we keep our local teams to support your business and always offer you direct contact with our Senior Managers and Team Leaders.

If you would like to talk through with us about how we might support your business – you can either complete the email enquiry form by clicking on the button below and we will come back to you promptly or simply call Carole on 01789 294640 to have a chat.

Also if you are interested in potential job opportunities with Hathaway Cleaning Services – just send us a note with your details and ideally, if you have one, a CV. Send it to hello@hathawayscleaningservices.co.uk .

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